The company had acknowledged in December 2017 that it was slowing down its phones to avoid unexpected blackouts caused by the aging of lithium-ion batteries used in iPhones.
Although the Government has already requested documentation and information, the investigation is in previous stages and it is not yet known if there will be any action or measure against it. The researchers are also analyzing public statements made by the company.
An Apple spokeswoman confirmed to the news agency that they have contacted government officials who have inquired about this update. “We have received questions from some government agencies and we are responding to them,” he said.
“We have never done and never would do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer updates,” he reiterated.
After recognizing the slowdown processes, Apple apologized to the thousands of affected users and offered a $ 50 discount on the battery change, which will go from $ 79 to $ 29. In Colombia, the change process has a cost of 100,000 pesos and can be done through the iShop Colombia page.
On January 18, in an interview with ABC News, Tim Cook, CEO of Apple, announced that it will stop deactivating the slowdown of the iPhone if the battery of previous models is degraded.
In addition, the next version of its operating system iOS 11.3 will include a function to know the state of the battery of the iPhone.